Privacy policy

Privacy Policy

This privacy policy describes how Tuoksutukku processes customer personal data.

Controller

Tuoksutukku
Email: tuoksutukku@gmail.com
Business ID: [add if applicable]
Address: [add if you wish to publish the company's address]

What data do we collect?

We may collect the following data in connection with an order, customer service, or the use of the online store:

- name
- email address
- phone number
- shipping address
- billing information
- order details
- payment transaction related information
- customer service communications
- technical data related to website usage, such as cookie information

What is the data used for?

Personal data is used for the following purposes:

- processing and delivering orders
- processing payments
- customer service
- handling returns and complaints
- maintaining and developing the online store's operations
- fulfilling statutory obligations, such as accounting
- marketing, if the customer has given their consent

Payment information

Payments are processed through Shopify and payment service providers. Tuoksutukku does not store the customer's full credit card number or other sensitive credit card information.

Disclosure of data

We may disclose necessary information to service providers who assist in the operation of the online store. These may include, for example:

- Shopify
- payment service providers
- transport and delivery services
- email and marketing services
- analytics and cookie services
- authorities, if required by law

Data retention

We retain personal data only as long as necessary for the purposes described in this policy or for the period required by law.

Order and payment data may be retained for the period required by accounting legislation. Customer service communications are retained as long as required for the handling of the matter.

Cookies

The online store uses cookies and similar technologies to improve site functionality, analytics, and user experience.

Cookies can be used, for example, for shopping cart functionality, logging in, analytics, and marketing.

Customer rights

You have the right to:

- request access to your personal data
- request correction of inaccurate data
- request deletion of data if there is no legal basis for retaining it
- object to or restrict data processing in certain situations
- withdraw marketing consent at any time

You can exercise your rights by contacting:

tuoksutukku@gmail.com

Data security

We process personal data carefully and use reasonable technical and organizational safeguards to protect the data.

Changes to the privacy policy

We may update this privacy policy as needed. The latest version will always be available in our online store.